Refund policy
Return Policy for Trenchwear
Effective Date: 07/08/2023
At Trenchwear, we strive to provide you with high-quality products and exceptional customer service. We want you to be fully satisfied with your purchase. However, due to the nature of our business, we have implemented the following "All Sales Are Final" return policy for clothing items. By making a purchase on our website, you agree to the terms outlined below.
1. All Sales Are Final:
1.1. Clothing items purchased from Trenchwear are non-returnable and non-refundable. Once an item is purchased, it cannot be exchanged or returned for a refund.
2. Sizing and Fit:
2.1. We provide detailed size charts and product descriptions on our website to assist you in choosing the right size. We recommend reviewing these carefully before making a purchase. If you have any questions about sizing or fit, please contact our customer support team for assistance before placing your order.
3. Defective or Damaged Items:
3.1. If you receive a defective or damaged item, please contact our customer support team within 14 days of receiving your order. We will review the issue and, if applicable, provide a resolution such as a replacement or store credit, at our discretion. We may require supporting documentation, such as photographs, to assess the situation.
4. Exceptions:
4.1. Our "All Sales Are Final" policy does not apply to cases where it conflicts with applicable consumer protection laws. If local laws provide you with additional rights, those rights will prevail over this policy.
5. Contact Us:
If you have any questions or concerns about our return policy or a specific order, please contact our customer support team at blucas36@trenchwe-ar.com. We will be happy to assist you.
Please note that this return policy is specific to clothing items and may not cover other products or services offered by Trenchwear. It is important to review and understand the terms and conditions associated with each purchase before completing your transaction.
We appreciate your understanding of our "All Sales Are Final" policy as it allows us to provide competitive pricing and maintain the quality standards of our products. Thank you for choosing Trenchwear!
Effective Date: 07/08/2023
At Trenchwear, we strive to provide you with high-quality products and exceptional customer service. We want you to be fully satisfied with your purchase. However, due to the nature of our business, we have implemented the following "All Sales Are Final" return policy for clothing items. By making a purchase on our website, you agree to the terms outlined below.
1. All Sales Are Final:
1.1. Clothing items purchased from Trenchwear are non-returnable and non-refundable. Once an item is purchased, it cannot be exchanged or returned for a refund.
2. Sizing and Fit:
2.1. We provide detailed size charts and product descriptions on our website to assist you in choosing the right size. We recommend reviewing these carefully before making a purchase. If you have any questions about sizing or fit, please contact our customer support team for assistance before placing your order.
3. Defective or Damaged Items:
3.1. If you receive a defective or damaged item, please contact our customer support team within 14 days of receiving your order. We will review the issue and, if applicable, provide a resolution such as a replacement or store credit, at our discretion. We may require supporting documentation, such as photographs, to assess the situation.
4. Exceptions:
4.1. Our "All Sales Are Final" policy does not apply to cases where it conflicts with applicable consumer protection laws. If local laws provide you with additional rights, those rights will prevail over this policy.
5. Contact Us:
If you have any questions or concerns about our return policy or a specific order, please contact our customer support team at blucas36@trenchwe-ar.com. We will be happy to assist you.
Please note that this return policy is specific to clothing items and may not cover other products or services offered by Trenchwear. It is important to review and understand the terms and conditions associated with each purchase before completing your transaction.
We appreciate your understanding of our "All Sales Are Final" policy as it allows us to provide competitive pricing and maintain the quality standards of our products. Thank you for choosing Trenchwear!